

Letters are approximately 12inchs in height and are attached to a standard frames used by all florists.
The size of the MUM frame is approximately 12inchs high and 3ft wide. The size of the DAUGHTER frame is approximately 12inchs high and 8ft wide. The size of the SISTER frame is approximately 12inchs high and 6ft wide.
Made with artificial silk flowers which creates a long lasting tribute/gift for your loved one.
Purchase the item as shown and send us a message with the following:
- Choose a carnation colour from the images in the listing
- Choose an outer ribbon colour from the images in the listing
- Any other personalisation requests, please let us know (we will match the flower cluster tomakethe design look beautiful)
All our items aredispatched via DPD, ParcelForce or Royal Mail. Dispatch time can vary between orders so if an item is time precious please get in touch. We will aim to get most orders out the same week.
Full tracking is available to yourdoor with a 1 hour time slot on most orders!
Need an item sooner? - Send us a message and we can see what we can do. We know it matters and we know some events can be time precious.
We strive to get all ourpersonaliseditems sent to you asquickly as possibly as we know some orders can be time precious.Delivery time slots will be allocated by the courier on most orders and you will beinformed of this via your mobile phone number or email address that youhave provided whilst placing the order. A time slot will be givento make it easier for you to be able to accept your order.
If you need your itemurgently(same day, next day, weekend), pleasecontact us and we will get your item ready as soon as possible if possible.Saturday delivery before 12pm(order before 10am Friday) - £20
Here atmySilkFlowerswe aim to provide 100% customersatisfaction with a5 starservice. If you feel thatthings have not gone this way then please get in touch and we WILL makeit right for you.
We allow returns of our standard items within 30 days of delivery toyou.
If an item is faulty or not as described then we will accept the returnand also pay for the postage costs.If you have changed your mind (dont worry we all do!), you can sendyour item back but we ask that you do so using a secure and trackeddelivery service. We will refund you the cost of the itemexcluding the delivery cost as soon as we receivethe item back inits original condition.
When sending an item back to us, please include your full name andaddress and contact us prior to returning the item.Unfortunately, we cannot accept returns ofpersonaliseditemsdue to the fact that they have beenpersonalisedfor yourtaste.